A highly interactive two-day workshop for a Sales Team of 16 people who needed to assert their presence in client meetings. While their ability to create good proposals and solutions was not in question, making an impact when handling people were real challenges.
The first day focused on techniques, with exercises and games for enabling the delegates to read and play group dynamics. Body language and status were key elements in the training. The second day was given over to scenarios (specially designed by Resonance in collaboration with Steve Gardner, Sales Director) in which the delegates took turns to play themselves and various individuals from client organizations.
This training followed a previous voice workshop from Resonance, which had been very well-received, and was designed to build the group’s communication skills further.
What the client said:
“Thanks, Karen! Challenging, improving and motivating.”
“The course exceeded my expectations.”
For more detail on this, or further case studies, please e-mail karen@resonancetraining.co.uk