The background

This was a one and a half-day influencing course with a twist. Each delegate had to adapt their strategy to suit the cultural norms of the country or region they were based in, as well as personal preferences of the senior individuals they were aiming to influence. The nationalities included Norwegian, Finnish, Ukrainian, Serbian, Austrian and more. This was a significant challenge as they needed the tools to be flexible, effective and personalised in their interactions.

The approach

The first day focused on skills and techniques which the group explored through both discussion and practical exercises. They built on their awareness through self-analysis and feedback from the trainer and their colleagues

The second morning was devoted to applying the learning to realistic scenarios which were specially designed by Resonance in collaboration with Mirela Eskinja, Director of Regulatory Affairs.

The outcome

The delegates felt fully equipped to influence a range of audiences, and to create a strategy for themselves which encompassed getting attention, winning business and building partnerships with government bodies.